CASE STUDY | APPRECIATION ENGINE

Appreciation Engine
Modernizing Customer Analytics Through a Secure AWS Migration

INDUSTRY

Customer Insights

Cloud Migration
Data Architecture
Governance

SOLUTION AREA

AWS DocumentDB
AWS DMS
Lambda
CloudFormation
KMS

TECHNOLOGY

The Challenge

Appreciation Engine (AE) is a global customer engagement analytics company that processes real-time user behavior signals across websites and social platforms. Serving more than 125 enterprise clients, the company needed an infrastructure foundation capable of scaling alongside its rapidly growing customer base.

Historically, AE relied on a fragmented mix of infrastructure services, including running their primary MongoDB workloads on Rackspace. This led to rising operational complexity, latency issues, and increasing data egress costs. A previous attempt to migrate workloads to AWS EC2-hosted MongoDB had failed due to implementation complexity, leaving the team cautious about another move.

With demand growing and customer expectations high, AE’s leadership required a secure, resilient, and fully cloud-native solution that improved performance—and most importantly, enabled their internal team to manage the environment independently post-migration.

The Data Elephant Difference

Data Elephant was selected as AE’s trusted AWS partner to design and execute a scalable migration strategy that balanced technical excellence with enablement. The focus was not just on moving 1.1 TB of production data into AWS – but on empowering AE to confidently run and evolve the environment long after the engagement ended.

Our approach emphasized cloud-native best practices, strict security, and predictable automation through Infrastructure as Code (IaC).

Unified Data Foundations by implementing Unity Catalog for centralized security, lineage, and metadata within Azure Databricks

Connected Governance Framework that aligned Collibra’s governance capabilities with the technical controls in Databricks and Microsoft Fabric

Trusted Analytics through consistent data definitions and standardized KPIs in Power BI

Embedded Stewardship by establishing clear ownership and stewardship roles tied to business domains

Lean Delivery with a small, high-impact team focused on enabling results quickly

The Outcome

The migration delivered immediate and long-term value for Appreciation Engine, transforming both their data platform and their operational model.

Results at a Glance

FASTER VALUE

Governance results realized in under 8 weeks

VISIBILITY & TRUST

End-to-end data lineage through Unity Catalog and Collibra

RELIABLE INSIGHTS

Consistent definitions powering trusted Power BI reporting

SUSTAINABLE GOVERNANCE

Roles, processes, and tools embedded across the enterprise

Connect with us to unlock your data’s full potential.

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