Clients see Data Elephant as a trusted strategic partner, not just a project delivery vendor. This role will ensure that engagements run smoothly with clear communication and strong client satisfaction, delivery teams are supported in managing scope and stakeholder expectations, opportunities for follow-on work are identified and developed naturally, and that Data Elephant continues to grow through trusted relationships and exceptional delivery.

Responsibilities

Client Leadership

• Serve as the primary client partner during delivery, ensuring strong communication, alignment on expectations, and overall client satisfaction

• Act as the voice of the client internally, helping delivery teams understand priorities, risks, and opportunities

• Build trusted relationships with Director, VP, and C-level stakeholders

Engagement Leadership

• Partner with the CEO and VP of Sales during scoping and solution development for new engagements

• Help translate client needs into clear scope, statements of work, and delivery plans

• Provide oversight and governance of active engagements to ensure projects are delivered successfully

• Help delivery teams navigate scope, priorities, and stakeholder communication

Opportunity Development

• Identify opportunities to expand Data Elephant’s impact within existing clients

• Work with sales leadership to shape follow-on engagements and new initiatives

• Help ensure engagements lead to long-term partnerships and repeat work

Delivery Enablement

• Partner with delivery leads and project managers to ensure engagements run smoothly

• Provide guidance on stakeholder management, scope management, and executive communication

• Help delivery teams manage complex client dynamics or escalation scenarios

Consulting Excellence

• Maintain awareness of modern data platform, analytics, and AI best practices across cloud ecosystems (Azure, AWS, Databricks, etc.)

• Help clients align data and AI initiatives to business outcomes and strategic priorities

• Contribute to the maturation of Data Elephant’s consulting approach and client engagement model

QUALIFICATIONS

• 10+ years of experience in consulting, client delivery, or account leadership (this is not a pure sales role, so project delivery experience is a must)

• Experience managing client relationships within technology, data, analytics, or cloud consulting environments

• Strong executive communication and stakeholder management skills

• Demonstrated ability to bridge business, delivery teams, and client leadership

• Experience helping scope, structure, or expand consulting engagements

• Excellent emotional intelligence, conflict management, and problem-solving skills

• Comfortable operating in a fast-growing consulting environment

• Experience with data platforms, analytics, AI, or cloud ecosystems is required

Be part of Canada’s leading boutique consulting firm focused on data strategy, governance, and modern data platforms. Work on challenging, high-impact projects with mid-sized and enterprise clients across industries, and collaborate with a senior, high-performing team that values speed, pragmatism, and client success.

Please note we are only accepting candidates based in Canada at this time. While we are a remote-first organization, some of our client engagements require onsite work. Preference for location is Calgary, Alberta.